Privacy Policy
Vermena Consulting LLP
Vermena Consulting LLP (“Vermena”, “we”, “us”, “our”) respects your privacy. This Privacy Policy explains what personal data we collect through our website at vermena.in (the “Website”), how we use and protect it, and the rights you have under the DPDP Act. For the purposes of the DPDP Act, Vermena is the Data Fiduciary and you — the individual whose data is processed — are the Data Principal.
1. Who we are
Vermena Consulting LLP is a limited liability partnership registered in India, providing RevOps/CRM and product-analytics implementation services.
LLPIN: ADA-0990 | Contact: contact@vermena.in
2. What personal data we collect
We collect only what we need to respond to you and provide our services:
– Details you give us via the enquiry form: your name, work email, company, sector/industry, the service you are interested in, your current tools (if you choose to share), and the contents of your message.
– Booking details: when you schedule a discovery call, your name, email, and any information you add when booking.
– Communications: emails, call notes, and other correspondence when you contact us or engage with us.
– Technical & usage data: collected automatically via cookies and analytics — for example IP address, device/browser type, pages viewed, and referring source.
We do not intentionally collect special or sensitive categories of data through the Website, and ask that you not include such information in free-text fields.
3. How we collect it
3.1 Directly from you — when you complete the form, book a call, or email us.
3.2 Automatically — through cookies and analytics tools when you use the Website (see section 7).
3.3 Through third-party tools we use to run the Website and our intake process (see section 6).
4. Why we use your data, and our basis for doing so
We process your personal data on the basis of your consent under the DPDP Act, and for certain legitimate uses permitted by the Act, for the following purposes:
– To respond to your enquiry and communicate with you about your request.
– To schedule and conduct discovery calls and follow-ups.
– To provide and manage our services where you become a client.
– To operate, secure and improve the Website and understand how it is used.
– To comply with applicable legal and regulatory obligations.
Where processing relies on your consent, you may withdraw it at any time. Withdrawing consent does not affect processing already carried out.
5. Call recording and notes
If we use an AI note-taking or recording tool during a discovery or client call, we will tell you at the start of the call and proceed only with your agreement. These notes are used to capture requirements accurately and are handled in line with this Policy.
6. Sharing your data / service providers
6.1 We do not sell your personal data.
6.2 We share it only with third-party service providers who process it on our behalf to run our Website and business — for example a form/enquiry service, a scheduling tool, analytics, email and productivity tools, and a CRM. These providers are permitted to use the data only to provide services to us.
6.3 We may also disclose data where required by law, regulation, or a valid legal request, or to protect our rights.
7. Cookies and analytics
The Website uses cookies and similar technologies for essential functionality and, with your consent where required, for analytics that help us understand and improve usage. You can control cookies through your browser settings and, where offered, through our cookie banner. Disabling some cookies may affect how the Website works.
8. Cross-border transfers
Some of our service providers may store or process data on servers located outside India. Where this happens, we take reasonable steps for such transfers to be handled consistently with the DPDP Act and applicable law. Transfers are not made to any country restricted by the Government of India for this purpose.